24/7 KOBO Technical Support

For technical support for your Kobo eReader, iPad, iPhone or Whitcoulls desktop application please call the 0800 number below.
Please note that this phone number is NOT for any queries relating to an order for physical books or the status of your order Kobo eReader or if you need to contact our stores.

Phone: 0800 886 202

Kobo Technical Support: 24 hours a day, 7 Days a week.

Whitcoulls Online Store & Online Order Queries
You can contact the online team using the form below and selecting 'website query' as the subject. You are also welcome to visit our Online Forums for assistance with online orders, ebooks and other website questions.

Other Questions / Non Website Enquiries
For other queries, you can contact us by using the email form below, selecting non-website query as the subject.

When using the form, please enter as much detail as possible, including your Online order number if your question is about an order you have placed.

We will direct your query to the most appropriate person for a response and reply to your query as soon as possible. You can also view our Help section to see if your question has already been answered.