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How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

  • Article 6143088 ISBN 9780857085672
  • Gill Hasson
  • Paperback
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How to Deal With Difficult People: Smart Tactics for Overcoming the Problem People in Your Life

  • Article 6143088 ISBN 9780857085672
  • Gill Hasson
  • Paperback

$26.99

DON T LET PROBLEM PEOPLE GET TO YOU! Whether it s a manager who keeps moving the goal posts, an uncooperative colleague, n...

Currently In Store Only

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  • Description
  • Delivery & Returns
DON?T LET PROBLEM PEOPLE GET TO YOU! Whether it?s a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to ... get along with. Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change. This book will help you to: Understand what makes difficult people tick and how best to handle them Learn ways to confidently stand up to others and resist the urge to attack back Develop strategies to calmly navigate emotionally-charged situations Deal with all kinds of difficult people ? hostile, manipulative and the impossible Know when to choose your battles, and when to walk away Why let someone else?s bad attitude ruin your day? How to Deal With Difficult People arms you with all the tools and tactics you need to handle all kinds of people ? to make your life less stressful and a great deal easier.
  • Format: Paperback / softback
  • Publication Date: 24/05/2016
  • Publisher: John Wiley and Sons Ltd
  • Country of Origin: United Kingdom
  • Pages: 208
  • Dimensions (mm): 220x141x15mm
  • Weight: 328g
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  • Format:Paperback
  • Publication Date: 24/05/2016
  • Author:Gill Hasson

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To check instore availability : Select your Region, then click the Check InStore button.
It pays to ring the store first if you are planning a special journey to buy a particular product, as stock is only updated overnight and can be sold throughout the day.

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